Our Privacy Policy

Vacation Nannies respects your privacy and is committed to protecting your personal data. Please read our privacy policy carefully to get a clear understanding of how we look after your personal data when you visit our website and tell you about your privacy rights and how to law protects you.

Our privacy policy applies to both the nanny and the family. If you have any questions regarding this policy, please contact us.

Personal data, or personal information, means any information about an individual from which that person can be identified.

Personal Data

We may collect, use, store and transfer different kinds of personal data about you.

For registration purposes we as for your identity Data: First name, last name, marital status, title, date of birth and gender.

Contact Data: email address, telephone number, and postal address.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes preferences, feedback and survey responses.

Usage Data includes information about how you use our website, products and services.

Marketing and Communications Data: You have an option to to receive marketing from us and our third parties.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

Our standard agency registration policy is for every nanny to issue Vacation Nannies with a DBS police check, which includes details about any criminal convictions and offences.

How do we collect your Data?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you use our service.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

Technical Data from analytics providers such as Google Analytics based outside the EU.

What do we use your Personal Data for?

Your data will be used when the law allows us to.

Vacation Nannies will use contact and identity to create contracts.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

The types of lawful basis that we will rely on to process your personal data.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data and personal data of others you provide to us We have set out below, in a table format, a description of all the ways we plan to use your personal data and the personal data of others which you provide to us, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Where you have provided personal data of third parties to us for processing, we assume that you have the necessary permissions in place to process that data and to provide it to us for processing. You agree to indemnify and hold us harmless against any fees, charges or fines arising out of our processing of that personal data belonging to those third parties.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

What are you legal rights?

Rule of Law

The rule of law in all matters will be that of the United Kingdom


You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Contacting Us

Our full details are:

Legal Company Name: Vacation Nannies Limited

Company Number: 11113715

Email address: Charlotte@VacationNannies.co.uk

Postal address: Edgehill, 54 Parish Ghyll Drive, Ilkley, LS29 9PR

Telephone number: 07477286971

Agency Insurance: Morton Michel, incorporating Charlotte Clay Childcare

If there are any questions regarding this privacy policy, you may contact us using the information below.


Last Edited on 01-03-2019